Skip to content
English
Weiteres Kundenportal
Kontakt
  • There are no suggestions because the search field is empty.

Can a shopper see all orders of an account in the order history?

By default, shoppers have only limited access to orders within a company account. This article explains which orders they can see and how administrators can extend this visibility.

Order history visibility

In the order history, a shopper can:

  • View their own orders
  • See orders that are awaiting their approval

All other orders are not visible without additional permission.

 

Extended visibility through a user permission

An administrator can assign additional rights to a shopper so that they can see all orders of the company account in the overview.

 

How the permission is granted:

  1. Administrator access required - Only administrators can grant this permission.

  2. Navigate to the order history - Open the order history in the company account.

  3. Open the “User privileges” section - There you can manage individual permissions for shoppers.

  4. Activate the “View all orders” option - With this setting, the shopper gains full insight into all orders of the account.

übersicht

Summary

By default, shoppers can only view their own orders and those awaiting approval. With additional rights granted by an administrator, however, they can gain access to all orders of the company account.