Help for customers
Here you will find explanations of all areas of the customer platform, as well as frequently asked questions from the customer side.
Basis
- What is the Company Profile?
- What does the order history offer me?
- What is the External Search Endpoint?
- How do I use the shared cart?
- What is the Dashboard?
- What are internal memos?
- What is the subscription overview?
- How and where do I create a user?
- How and where do I manage groups?
- How and where do I manage delivery addresses?
Market place
Controlling
Ecosystem
FAQ
- Can a shopper see all orders of an account in the order history?
- How do I create articles lists?
- When will my order be delivered?
- How do I cancel an order?
- How do I run an analysis of orders placed with a vendor over a certain period?
- Where is my order?
- Can I replace the approver in an active approval process?
- How do I receive and view my order confirmations?