How do I request a new password for my account?

Reset password

Go to the platform's login page at platform.simplesystem.com.
Click the “Forgot password?” option.
Enter the email address linked to your account.
You will receive an email with instructions for creating a new password. If no email arrives, check your spam folder and the spelling of your email address. If you requested a reset several times, only the link in the most recent email is valid.

Summary

Requesting a new password is a simple process using the “Forgot password?” option on the login page.

If problems persist after resetting your password, please contact our technical support team:

• By phone: +49 (0) 89 / 998 2987 00, phone service hours:

o Monday–Thursday: 8:00–16:00

o Friday: 8:00–15:00

Requesting a new password is a simple process using the “Forgot password?” option on the login page.