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Data Provision via FTP Server

Via the FTP server, you can transfer and update your data on the platform automatically. This enables efficient and regular synchronization of your assortment and price data without manual upload.

Table of contents



Overview of FTP upload

FTP upload is the recommended method for vendors who want to update their data regularly.

Benefits:

  • automated data transfer
  • no manual maintenance necessary
  • fast updating of large amounts of data
  • stable integration into existing systems

The upload takes place by transferring your files to an FTP server provided by simple system.



Supported data types

The following data can be provided via the FTP server:

  • catalogues (BMEcat XML or ZIP)
  • price lists (CSV or ZIP)
  • article number lists (CSV or ZIP)
  • availability & delivery times (CSV or ZIP)

Each data type is processed in its own area of the platform.



Setup and access data

You can find your individual FTP access data in the respective area of the platform, e.g.:

  • Catalogues → Automatic upload
  • Price lists → Automatic upload
  • Article number lists → Automatic upload
  • Availability & delivery times → Automatic upload

Typical access data includes:

  • server address
  • port (usually 22 for SFTP)
  • username
  • password
  • target directory

This data must be stored in your system to enable automatic transfer.



How the upload works

The FTP upload process is as follows:

  • your file is transferred to the FTP server
  • the upload is automatically detected
  • the file is placed in a queue
  • processing takes place on the system side
  • once processing is successfully completed, the data is activated

You can view the status at any time in the respective area of the platform.



Update logic per data type

Catalogues

  • an upload always completely replaces the existing catalogue
  • updates are only possible in full (no single-article updates)
  • a new catalogue is created if the file name differs

Price lists

  • an upload completely replaces the existing price list
  • partial updates of individual articles are not possible
  • a new price list is created if the file name differs

Article number lists

  • an upload replaces the entire list
  • only complete updates are possible
  • existing customer assignments are retained

Availability & delivery times

  • only a single list can be maintained
  • an upload completely overwrites the existing list
  • the values apply to all customers and catalogues



Important file naming rules

File naming is crucial for the correct processing of updates.

Basic rules:

  • the file name must be exactly identical when updating
  • upper and lower case must match
  • no update is carried out if the name differs

ZIP files

  • maximum one file per ZIP
  • no folder structures included
  • the name of the ZIP file is decisive (not the content)



Processing and status

After the upload:

  • the file is placed in a queue
  • processing takes place automatically
  • once processing is successfully completed, the data becomes active

Important:

  • data is only active once it has been assigned to customers (e.g. catalogues, price lists)
  • the status can be viewed in the portal
  • error reports are available after processing



Typical sources of error

  • incorrect file name during update → new file instead of an update
  • ZIP file contains several files → processing fails
  • incorrect format (e.g. not CSV/XML)
  • missing mandatory fields in the data
  • incorrect encoding or structure



FAQ

What data can I upload via FTP?
Catalogues, price lists, article number lists, and availability and delivery times.

What happens if I change the file name?
No update is carried out; instead, a new file is created.

Can I update only individual articles?
No. Complete files must always be uploaded.

How do I know if my upload was successful?
You can see the status and any error reports in the portal.

When does the data become active?
After successful processing and, if required, after customer assignment.

 

Need help?

Do you have questions about the FTP upload or setting up the interface? Our technical support team will be happy to help.

Email: support@simplesystem.com
Phone: +49 (0) 89 / 998 2987 00

Telephone service hours
Monday–Thursday: 8:00 a.m.–4:00 p.m.
Friday: 8:00 a.m.–3:00 p.m.